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Normal Topic 500 Internal service error. Web host says my fault (Read 1,064 times)
Miss D Fyed
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500 Internal service error. Web host says my fault
Aug 23rd, 2010 at 5:30pm
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I havent a clue whats going on.  One minute I was working on yabb forum when to another site came back and this:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@abcofesa.co.uk and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
Apache/2.2.9 (Debian) mod_wsgi/2.5 Python/2.5.2 Phusion_Passenger/2.2.14 Server at www.abcofesa.co.uk Port 80



I emailed my isp please see below and hopefully shed some light on the problems  Thx in advance:

Five minutes ago I was browsing the internet and then went to my site
> page http://www.abcofesa.co.uk/cgi-bin/yabb2/YaBB.pl ; which has the
> following message on all pages except the index.
>
> The server encountered an internal error or misconfiguration and was
> unable to complete your request.
>
> Please contact the server administrator, webmaster@abcofesa.co.uk and
> inform them of the time the error occurred, and anything you might
> have done that may have caused the error.
>
> More information about this error may be available in the server error
> log.
> Apache/2.2.9 (Debian) mod_wsgi/2.5 Python/2.5.2
> Phusion_Passenger/2.2.14 Server at www.abcofesa.co.uk Port 80
>
> can you please help?  Thx in advance

Reply as follows

Hi,

The exact error we are getting in our logs is:

[Mon Aug 23 18:07:32 2010] [error] [client 10.0.16.19] Unmatched ) in
regex; marked by <-- HERE in m/^188.115.154.103) <-- HERE / at
./Sources/Security.pl line 145.

It seems to be having a problem reading a list of banned IPs, but I
can't see where the list is stored. Do you know where this is?

Your other ticket mentioned missing files, where exactly are these? I
can find no untoward FTP activity which would cause files to go missing.

Kind regards,
Rob

Are they correct and if so what do I do?
  
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Jet Li
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Re: 500 Internal service error. Web host says my fault
Reply #1 - Aug 23rd, 2010 at 6:31pm
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Miss D Fyed wrote on Aug 23rd, 2010 at 5:30pm:
but I
can't see where the list is stored. Do you know where this is?


Variables/Settings.pl

Code
Select All
###############################################################################
# Banning Settings (old ban.txt)                                              #
###############################################################################

$ip_banlist = ""; # IP banlist
$email_banlist = ""; # EMAIL banlist
$user_banlist = ""; # USER banlist 

« Last Edit: Aug 23rd, 2010 at 6:31pm by Jet Li »  

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Miss D Fyed
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Re: 500 Internal service error. Web host says my fault
Reply #2 - Aug 23rd, 2010 at 6:40pm
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I have only one thing to say to you mwahhhhhhh!

Thx worked a treat Grin
  
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Jet Li
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Re: 500 Internal service error. Web host says my fault
Reply #3 - Aug 23rd, 2010 at 7:14pm
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Your welcome.
  

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