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Normal Topic User unable to log in after upgrade and server mov (Read 559 times)
codva
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Re: User unable to log in after upgrade and server mov
Reply #1 - Dec 6th, 2010 at 4:45pm
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Never mind. I asked the user to clear cookies, cache etc and now he is good.
  
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codva
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User unable to log in after upgrade and server mov
Dec 6th, 2010 at 4:21pm
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I recently upgraded from 1 Gold to the current version, and moved to a new server. So far, most of my active users haven't had any problems. However, one user can not log in - getting a user name not recognized error. He is in the user list, and we tried resetting his password but that did not help.

Where do I look next to solve this?

I tried searching as I would guess this is not a unique problem. However search here is not working for me - I get no results on "unable to log in" even though I found one post with that exact string in the subject line in the Windows install forum. I'm on Linux if that matters.

Thanks
  
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