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Normal Topic Getting an error need advice (Read 1,782 times)
Doherty
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Location: Petal, Ms
Getting an error need advice
Dec 25th, 2010 at 2:48am
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I am getting an error all of a sudden. the Forum has been running fine for a while but no is giving this error message:
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OK

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, cgiadmin@yourhostingaccount.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log. 


Running on a UNIX hosted account using YaBB 2.4
URL: http://poem.org/community/2.3.1/cgi-bin/yabb2/YaBB.pl

Any advice is appreciated, Thanks and Merry Christmas.

* Doherty
  
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Doherty
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Location: Petal, Ms
Re: Getting an error need advice
Reply #1 - Dec 25th, 2010 at 3:33am
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Getting no server error log messages.
Also, When go to post it times out and gives a disconnected notice to the browser.
  
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Doherty
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Location: Petal, Ms
Re: Getting an error need advice
Reply #2 - Dec 25th, 2010 at 5:52pm
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The host server Technicians at hypermart are researching the issue. It may be a server issue not sure yet.
Here is the message from the technicians:
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Related URL:  http://poem.org/community/2.3.1/cgi-bin/yabb2/YaBB.pl
http://poem.org/community/2.3.1/cgi-bin/yabb2/YaBB.pl?board=novice
http://poem.org/community/2

Reported Symptom:  Intermittent "connection was reset" errors on links on http://poem.org/community/2.3.1/cgi-bin/yabb2/YaBB.pl

http://poem.org/community/2.3.1/cgi-bin/yabb2/YaBB.pl --> Novice Poetry --> http://poem.org/community/2.3.1/cgi-bin/yabb2/YaBB.pl?board=novice -->
! The connection was reset
The connection to the server was reset while the page was loading.

Diagnosis:  issue on CGI Pool: 2

Desired Outcome:  able to consistently access links on http://poem.org/community/2.3.1/cgi-bin/yabb2/YaBB.pl without receiving a "connection was reset" error

 

  
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Doherty
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Location: Petal, Ms
Re: Getting an error need advice
Reply #3 - Dec 26th, 2010 at 9:25pm
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The host server techs cannot find any issues.

I am thinking that the Session cookies are breaking and causing connection reset error.
If this is the case where to look in the forum software to check session cookies?
  
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Captain John
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Re: Getting an error need advice
Reply #4 - Dec 27th, 2010 at 4:03pm
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Doherty wrote on Dec 25th, 2010 at 5:52pm:
"connection was reset"

   Is not a problem with YaBB.  Connection is the connection made by the browser to the http site.  Can be caused by modems, anti-virus software (blocking), firewall, network ........
  
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