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DeborahW
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Cannot change welcome private message
Jan 7th, 2011 at 6:11pm
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Hi. I am new forum owner and am encountering all sorts of little problems. I will just address one right now, though. I am using version 2.3.1  and the forum will not allow me to personalize the private message welcome message. Even if I just try to change the subject line to "Welcome", I get the following error message:

Error: You have entered an invalid value for this item: MaxMessLen (Maximum Allowed Characters in Posts)

I am not the most computer savvy person, but it seems that I should be able to change the standard message to one of my own, as forum founder.

Any help is greatly appreciated!

Deborah
  
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Derek Barnstorm
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Re: Cannot change welcome private message
Reply #1 - Jan 7th, 2011 at 6:29pm
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Hi,

In 'Admin Center => Forum Settings' under the 'Posting' tab, make sure that you have a value set for 'Maximum Allowed Characters in Posts'. The default value should be 2000, but you can set it to a value that you feel suitable - hopefully that will sort it...
« Last Edit: Jan 7th, 2011 at 7:55pm by Derek Barnstorm »  
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DeborahW
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Re: Cannot change welcome private message
Reply #2 - Jan 7th, 2011 at 7:14pm
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Wow, that seems to have done it. I increased it to a much higher number, as my members (we are moving over from a faulty forum at lefora - yuck!) tend to post lengthy messages due to the medical support nature of my forum.

Thank you for the help! I am afraid that I will be posting more questions, because I seem to have more than one problem.  Embarrassed
  
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Derek Barnstorm
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Re: Cannot change welcome private message
Reply #3 - Jan 7th, 2011 at 7:38pm
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You're welcome - I'm glad it sorted it for you.

DeborahW wrote on Jan 7th, 2011 at 7:14pm:
I am afraid that I will be posting more questions, because I seem to have more than one problem.

Go for it - that's what we're here for. If we can help, we will. Smiley
  
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