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Hot Topic (More than 10 Replies) Members deleted automatically. (Read 4,165 times)
Mihaela
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Members deleted automatically.
Jan 9th, 2011 at 3:23pm
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Hello!

I have many problems on the forum.
First are members who can not join the forum. It's like banned. Only if they use another IP address can join.
A second problem is that if a new member is registered, an old member is automatically deleted.
A third problem is that not all board members receive our e-mails.
But the first two issues are most important.

I have a requestT. How can I install the new version? I have 2.3.1 version and I saw that the latest version is 2.5 AE.
I do not know how to do.

Thanks in advance.
  
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Captain John
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Re: Members deleted automatically.
Reply #1 - Jan 9th, 2011 at 5:38pm
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To upgrade simply follow the directions in the Quick-Guide included in the Y2.5AE installation pack.

  Where are you verifying old members are being deleted ? As for Banning have you checked the Guardian for wild card banning that may effect users ?
  
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Mihaela
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Re: Members deleted automatically.
Reply #2 - Jan 11th, 2011 at 8:59am
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Deleted members have on their posts  "ex-member".
In Guardian is no one banned.
Sorry what I have to do in Guardian?

Thank you.
  
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Captain John
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Re: Members deleted automatically.
Reply #3 - Jan 11th, 2011 at 6:51pm
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a member who has No profile, is declared an ex-member.
   The only way to return such a member is to restore their profile by either uploading their .vars file from a Backup or manually recreating each.
  
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Mihaela
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Re: Members deleted automatically.
Reply #4 - Jan 12th, 2011 at 5:59pm
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But what I do to stop this happening?
And the worst part is that there are many members who can not access the forum.
  
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Captain John
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Re: Members deleted automatically.
Reply #5 - Jan 12th, 2011 at 6:56pm
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Quote:
Where are you verifying old members are being deleted ? 


  If you want help .... Please answer questions.

Is this an upgrade ?  Y2.5 ?
« Last Edit: Jan 12th, 2011 at 6:59pm by »  
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Mihaela
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Re: Members deleted automatically.
Reply #6 - Jan 12th, 2011 at 8:59pm
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I see at their post that are ex-members.
And I don't know how to upgrade the new version. I have 2.3.1 version.
  
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Mihaela
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Re: Members deleted automatically.
Reply #7 - Jan 12th, 2011 at 9:05pm
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For example if we have 800 registered members and another 10 join the forum appearing only 805 not 810.
The last 10 members see them in the members list but others disappear.
  
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Captain John
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Re: Members deleted automatically.
Reply #8 - Jan 12th, 2011 at 10:21pm
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Have you modified your forum in any way recently ?
How long have you been running Y2.3.1 ?
What is the registration date of the Admin ?  What is the "start" date of your forum in Admin Center > Forum Settings ?
FTPing or viewing in your Server panel, are member .vars files in the ./Members folder 0 (zero) bytes ?
Have you checked with your Host as to how much harddisk space you have left ?
  See YaBB Codex http://www.yabbforum.com/codex/YaBB.pl?num=1202251271/0#1
Have you verified your folder and file CHMODs, are correct ?
« Last Edit: Jan 12th, 2011 at 10:29pm by »  
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Mihaela
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Re: Members deleted automatically.
Reply #9 - Jan 13th, 2011 at 5:24pm
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I did not modified the forum recently.
I use Y2.3.1 since May 02, 2010
The registration date of the Admin is May 02, 2010 but i changed it when I created the account and now is Sep 24, 2007.
The start date of your forum in Admin Center is January 1, 2000.
No one have 0 bytes at .vars files but there are members who have been deleted.
I have lot of free harddisk space.
  
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xnoddyx
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Re: Members deleted automatically.
Reply #10 - Jan 13th, 2011 at 6:34pm
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Mihaela wrote on Jan 13th, 2011 at 5:24pm:
I did not modified the forum recently.
I use Y2.3.1 since May 02, 2010
The registration date of the Admin is May 02, 2010 but i changed it when I created the account and now is Sep 24, 2007.
The start date of your forum in Admin Center is January 1, 2000.
No one have 0 bytes at .vars files but there are members who have been deleted.
I have lot of free harddisk space.

ok as far as i can mind if the registration date of the forum is after The registration date of the Admin
i.e: forum start date May 02, 2010 if you have members that have a start date of May 01, 2010 or
be for this date then thay will show as "ex-member"

but be for you move upto 2.5AE the probs of 2.3.1 need fixd

as for
Quote:
A second problem is that if a new member is registered, an old member is automatically deleted.

if your forum dus have a lot of free harddisk space then
we need more info like what server are you runing on "Windows server" "Unix server" "Linux server" "Mac server"
the url of the forum will be of help as well

and as for
Quote:
First are members who can not join the forum. It's like banned. Only if they use another IP address can join

this mite be the settings of the forum
  

YaBB install help video
1. what yabb forum are you running and the url
2. describe in as much detail as you can what happens and also post screenshots if you can
3. please be patient we live in different time zones and have other commitments but we will help you
as bill and ted say (Be excellent to each other)
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Mihaela
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Re: Members deleted automatically.
Reply #11 - Jan 14th, 2011 at 4:53pm
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My server runing on windows.
The url of my forum is this http://michael-jackson.ro/forum/YaBB.pl

When I will learn how to move on 2.5 AE version I will do it Sad

Thank you!

  
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Captain John
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Re: Members deleted automatically.
Reply #12 - Jan 14th, 2011 at 6:10pm
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Mihaela wrote on Jan 14th, 2011 at 4:53pm:
My server runing on windows.

 according to what I see your on an Apache /Unix server.

Have you checked/verified your CHMODs ?
PM me your ftp/server host panel URL, username/password and when I get a chance I'll check everything out for you.
« Last Edit: Jan 14th, 2011 at 6:28pm by »  
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Mihaela
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Re: Members deleted automatically.
Reply #13 - Jan 15th, 2011 at 7:48am
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Thank you so much.
God bless you.
  
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Captain John
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Re: Members deleted automatically.
Reply #14 - Jan 16th, 2011 at 2:33am
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Okay ... go into Admin Center, put forum in Maintenance Mode.  Run ALL the Maintenance functions from top to bottom.
  Remove forum from Maintenance Mode.

try it.
  
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