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jfk
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Re: Help! Its all gone blank
Reply #5 - Feb 3rd, 2011 at 10:18pm
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Prior to posting my plea above I had been on the phone to my host for well over an hour trying to sort this. Once I received your reply I tried to download the relevent file and now my FTP cannot be authenticated - obviously the technical support of my host has done something their end. Until thats sorted then I am stuck.

But thanks anyway  Cheesy
  
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Derek Barnstorm
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Re: Help! Its all gone blank
Reply #4 - Feb 3rd, 2011 at 9:52pm
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jfk wrote on Feb 3rd, 2011 at 9:29pm:
I'm not even going to ask how you know that but I'll give it a go (although that script has been in place for eons).

I tracked it down from my browser error console:

Quote:
ReferenceError: Can't find variable: __BannerIsBranding

And then traced that variable in the JS. Smiley

  
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jfk
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Re: Help! Its all gone blank
Reply #3 - Feb 3rd, 2011 at 9:29pm
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Thanks Derek

I'm not even going to ask how you know that but I'll give it a go (although that script has been in place for eons).

I'll let you know how it goes.

John
  
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Derek Barnstorm
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Re: Help! Its all gone blank
Reply #2 - Feb 3rd, 2011 at 9:26pm
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Hi,

It looks like it has something to do with this external JS being called in your head section:

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<script src="http://hosting.conduit.com/Banners/TopSlider/TopSlider.js"> </script><script> var __ctid = 'CT1388831'; var __baseURL='http://www.conduit.com/'; var __downloadUrl='http://Rabbiters.OurToolbar.com/exe'; var __selectedColor='black'; var __opacity='70'; __TopSlide(); </script> 


If you remove that code, then you should find that your forum will load...
  
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jfk
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Re: Help! Its all gone blank
Reply #1 - Feb 3rd, 2011 at 9:18pm
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Forgot to say I'm using 2.3.1 and it was all working fine until yesterday morning.
  
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jfk
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Help! Its all gone blank
Feb 3rd, 2011 at 9:16pm
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I'm having a problem with my site but before I go in ham-fisted with an attempt to sort it I thought I'd place a plea for help here!

When I try to access my forum I just get a blank screen. The url bar shows the correct destination and the status bar shows that the forum images are trying to load, etc, but the page is just blank.

See for yourself here: www.rabbiters.co.uk

Is it possible a file has corrupted? If so any ideas on what one as I don't want to go restoring a back-up willy-nilly and possibly overwriting something I shouldn't.

Any help, as always, greatly appreciated.

Thanks

John
  
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