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Locked Topic Missing files on upload (Read 9,623 times)
Derek Bullock
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Re: Missing files on upload
Reply #19 - Jul 15th, 2012 at 12:37am
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Ludek wrote on Jul 14th, 2012 at 8:10pm:
Hello to Everyone!  Cheesy

Phew! I think I'm a little clearer - I'm not sure I'm clearer but I think I may be...

Firstly the list of files I sent to the host came from the Yabb installation guide here: http://www.yabbforum.com/codex/YaBB.pl?num=1190660838 Delete it from your computer and ignore it

This guide doesn't mention any differences between the versions I don't think? As above

On an associated subject the host has just written to say that my old board is still available so I can request that they just transfer the whole thing across and then I'll update from there - at least I know the one I had worked! With your and your hosts lack of understanding of YaBB this may be a good idea

Can I establish exactly what files I need for v2.5 and what permissions I need for them? Is this written somewhere? Yes, this is written in the Quick Guide which is in the download from YaBB that you should have as you stated in your first post you uploaded the files. If not download it here -  http://www.yabbforum.com/downloads.php #### Note below

Is the download version of 2.5 complete then and the permissions for the remaining files as shown in the install guide? Yes And to complete the installation just set the correct permissions and hey presto? Yes

Is that whole list of 'missing' files redundant? Yes And therefore the site should work without them? On most hosts, yes

I would like to be absolutely clear about this as I'm relaying this to not very helpful people who are already mentally stretched by the whole exercise!

Thanks again to everyone who has taken the trouble to respond.

Ludek  Cool


#### Note: If you haven't already, download YaBB 2.5 as mentioned above. Unzip the package to your computer. When you do so you will have a structure like this:

cgi-bin
public_html
Quick-Guide
README
VERSION

Open the folder Quick-Guide. When it opens you will have a structure like this:

English
images
Quick-Guide
style

Open Quick-Guide (this will open in your browser). Click on English and it will open the whole installation instructions.

I would suggest you read the whole thing to familiarize yourself with it. Of course the important section for you is Step 3 CHMOD. In there you will find all that you need to send to your host in regards what files are in YaBB 2.5 and the required permissions. It is completely accurate so don't question it. You can copy and paste it into an email for your host.

Once again however a host who will not let you set your own permissions could always be a problem for you.

If financially you can I would cut your losses and get out. Find a host with Linux or Unix and who uses CPanel and will support YaBB and sign up. (CPanel can make it easier to manage your site) Send me your FTP details in a PM and I will install you a brand new working YaBB Forum. Then you can play with it. Smiley

Cheers


Derek
  
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Re: Missing files on upload
Reply #18 - Jul 14th, 2012 at 10:37pm
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Ludek wrote on Jul 14th, 2012 at 8:10pm:
Firstly the list of files I sent to the host came from the Yabb installation guide here: http://www.yabbforum.com/codex/YaBB.pl?num=1190660838


Edited:
Ludek wrote on Jul 14th, 2012 at 8:10pm:
Can I establish exactly what files I need for v2.5 and what permissions I need for them? Is this written somewhere?

all files in the YaBB 2.5 download is all you need and for Upgrading see here http://www.yabbforum.com/codex/YaBB.pl?board=upgrade


this is a general dir and file chmod list that has the chmod for most yabbs 1.x 2.x but not all.

so for 2.5 will look like this
KEY *.*=all dirs/files *.help= all files ending with .help and so forth i.e. *.pl

cgi-bin/yabb2   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/AdminIndex.pl   -rwxr-xr-x (chmod 755)
cgi-bin/yabb2/Setup.pl   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/YaBB.pl   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Paths.pl   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Admin   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Boards   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Boards/*.*   -rw-rw-rw- (chmod 666)
cgi-bin/yabb2/Help   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Help/English   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Help/English/Admin   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Help/English/Admin/*.help   -rw-rw-rw- (chmod 666)
cgi-bin/yabb2/Help/English/Gmod   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Help/English/Gmod/*.help   -rw-rw-rw- (chmod 666)
cgi-bin/yabb2/Help/English/Moderator   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Help/English/Moderator/*.help   -rw-rw-rw- (chmod 666)
cgi-bin/yabb2/Help/English/User   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Help/English/User/*.help   -rw-rw-rw- (chmod 666)
cgi-bin/yabb2/Languages   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Languages/English   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Languages/English/*.txt  -rw-rw-rw- (chmod 666)
cgi-bin/yabb2/Languages/English/*.lng  -rw-rw-rw- (chmod 666)
cgi-bin/yabb2/Members   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Members/admin.*   -rw-rw-rw- (chmod 666)
cgi-bin/yabb2/Members/*.ims   -rw-rw-rw- (chmod 666)
cgi-bin/yabb2/Members/*.log   -rw-rw-rw- (chmod 666)
cgi-bin/yabb2/Members/*.passes   -rw-rw-rw- (chmod 666)
cgi-bin/yabb2/Members/*.msg   -rw-rw-rw- (chmod 666)
cgi-bin/yabb2/Members/*.rlog   -rw-rw-rw- (chmod 666)
cgi-bin/yabb2/Members/*.ttl   -rw-rw-rw- (chmod 666)
cgi-bin/yabb2/Members/*.txt   -rw-rw-rw- (chmod 666)
cgi-bin/yabb2/Members/*.vars   -rw-rw-rw- (chmod 666)
cgi-bin/yabb2/Messages   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Messages/*.ctb   -rw-rw-rw- (chmod 666)
cgi-bin/yabb2/Messages/*.txt   -rw-rw-rw- (chmod 666)
cgi-bin/yabb2/Modules   drwxrwxrwx (chmod 755)

NOT IN THE general dir and file chmod list but in YaBB 2.5
cgi-bin/yabb2/Modules/Archive/    drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/Archive/Tar.pm    drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/Archive/Zip.pm    drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/Archive/Tar   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/Archive/Tar/Constant.pm   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/Archive/Tar/File.pm   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/Archive/Zip   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/Archive/Zip/Archive.pm   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/Archive/Zip/BufferedFileHandle.pm   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/Archive/Zip/DirectoryMember.pm   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/Archive/Zip/FAQ.pod   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/Archive/Zip/FileMember.pm   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/Archive/Zip/Member.pm   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/Archive/Zip/MemberRead.pm   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/Archive/Zip/MockFileHandle.pm   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/Archive/Zip/NewFileMember.pm   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/Archive/Zip/StringMember.pm   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/Archive/Zip/Tree.pm   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/Archive/Zip/ZipFileMember.pm   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/Digest/HMAC.pm   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/Digest/HMAC_MD5.pm   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/Email/   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/Email/Date/   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/Email/Date/Format.pm   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/MIME/   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Modules/MIME/Lite.pm   drwxrwxrwx (chmod 755)
--------------------------------------------------------------------------------
-----------------------
cgi-bin/yabb2/Sources   drwxr-xr-x (chmod 755)
cgi-bin/yabb2/Sources/*.pl   -rwxr-xr-x (chmod 755)
cgi-bin/yabb2/Templates   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Templates/default   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Templates/default/*.*   -rw-rw-rw- (chmod 666)
cgi-bin/yabb2/Variables   drwxrwxrwx (chmod 755)
cgi-bin/yabb2/Variables/*.*   -rw-rw-rw- (chmod 666)

Templates must be o+x so that YaBB can read the files inside. Variables must be o+wx because this is where variables are to be created.

public_html Files

The following files in your public_html directory need to have their permissions altered. Please note that this list does not include files for which no change is needed.

yabbfiles/ all *.js   -rw-rw-rw- (chmod 666)
yabbfiles/mediaplayer.swf   -rw-rw-rw- (chmod 666)
yabbfiles/Attachments   drwxrwxrwx (chmod 755)
yabbfiles/Buttons/English   drwxrwxrwx (chmod 755)
yabbfiles/Buttons/English/*.*   drwxrwxrwx (chmod 755)
yabbfiles/shjs   drwxrwxrwx (chmod 755)
yabbfiles/shjs/*.*   -rw-rw-rw- (chmod 666)
yabbfiles/shjs/styles   drwxrwxrwx (chmod 755)
yabbfiles/shjs/styles/sh_style.css   -rw-rw-rw- (chmod 666)
yabbfiles/smilies   drwxrwxrwx (chmod 755)
yabbfiles/smilies/*.*   drwxrwxrwx (chmod 755)
yabbfiles/Templates/Admin/default.css   -rw-rw-rw- (chmod 666)
yabbfiles/Templates/Forum   drwxrwxrwx (chmod 755)
yabbfiles/Templates/Forum/default.css   -rw-rw-rw- (chmod 666)

hope this is of more help to you and think i got most of it Smiley

depablo wrote on Jul 14th, 2012 at 9:42pm:
Or PM xnoddyx to do it for you, he's a very helpful chap  Smiley


thanks depablo  Embarrassed  Grin your not so bad yourself  Wink
« Last Edit: Jul 14th, 2012 at 10:43pm by xnoddyx »  

YaBB install help video
1. what yabb forum are you running and the url
2. describe in as much detail as you can what happens and also post screenshots if you can
3. please be patient we live in different time zones and have other commitments but we will help you
as bill and ted say (Be excellent to each other)
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Re: Missing files on upload
Reply #17 - Jul 14th, 2012 at 9:42pm
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Personally I would reinstall your old forum using your hosts backup. Then install latest version and follow the upgrade instructions in the 2.5 quick start guide.

Or PM xnoddyx to do it for you, he's a very helpful chap  Smiley
  

Taking a peek behind the mask Wink
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Ludek
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Re: Missing files on upload
Reply #16 - Jul 14th, 2012 at 8:10pm
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Hello to Everyone!  Cheesy

Phew! I think I'm a little clearer - I'm not sure I'm clearer but I think I may be...

Firstly the list of files I sent to the host came from the Yabb installation guide here: http://www.yabbforum.com/codex/YaBB.pl?num=1190660838

This guide doesn't mention any differences between the versions I don't think?

On an associated subject the host has just written to say that my old board is still available so I can request that they just transfer the whole thing across and then I'll update from there - at least I know the one I had worked!

Can I establish exactly what files I need for v2.5 and what permissions I need for them? Is this written somewhere?

Is the download version of 2.5 complete then and the permissions for the remaining files as shown in the install guide? And to complete the installation just set the correct permissions and hey presto?

Is that whole list of 'missing' files redundant? And therefore the site should work without them?

I would like to be absolutely clear about this as I'm relaying this to not very helpful people who are already mentally stretched by the whole exercise!

Thanks again to everyone who has taken the trouble to respond.

Ludek  Cool
  
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Re: Missing files on upload
Reply #15 - Jul 14th, 2012 at 7:05pm
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Those 3 modules are, in fact, optional in YaBB 2.x. If a mod needs one of them, it will have it listed.  

But any decent host that supports Perl should be willing to install those should you need them.

VPS is an excellent middle ground between dedicated and 'regular' hosting. But as with everything, it depends on the hosting company.

« Last Edit: Jul 14th, 2012 at 7:06pm by Dandello »  

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Re: Missing files on upload
Reply #14 - Jul 14th, 2012 at 3:57pm
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To everyone who's been helping, thanks. This has been a learning experience for me, which is appreciated.

By the way, I can confirm that what's been stated about version 2.4 is correct. I guess I should also point out that our forum appears to be missing 3 perl modules, but we don't need them, so it's all good for us.

If it's of any help to anyone, the following perl modules are evidently what are missing for us, but again, not needed:

Net/SMTP/TLS.pm - "Used to send emails via SMTP::TLS."

Compress/Bzip2.pm - "Used for the Backup feature."

Crypt/SSLeay.pm - "Used by "GoogieSpell", our Spell Checker"

In any case, it seems the suggestion to consider KnownHost is a good one. While I can't vouch for them personally, it's my understanding that YaBB forums can be operated just fine.

Also, I think this forum is hosted by UK2, and it seems they have some great pricing plans.

Our domains are hosted on a dedicated server, which has its advantages, but that's at a higher cost of course. However, our operations needed that higher level of performance.

As for VPS hosting, I'm barely familiar with it, but it looks pretty terrific, and quite frankly, that would probably work with how I'm operating our company now, i.e., more or less in retirement mode; at least until our next project.

A year or so ago I moved all but one of our domains onto a brand new server. Thankfully, however, the technicians were apprised of our YaBB forum, and successfully migrated everything over per my instructions.

I mention this because I believe there was a temporary issue regarding perl, but of course that was resolved as expected. I admit that I did paid some overtime for a more thorough migration, but not because of YaBB; only because I wanted to make sure that our migration was perfectly enabled.

I'm wishing the best for Ludek.  Smiley
  

Morning, noon, or night, have a great one!

Note: This forum doesn't allow for us to freely edit our posts or topics to make corrections as needed, so please remember to look for subsequent posts if you see any mistakes or outdated information. Sorry for the inconvenience.
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Re: Missing files on upload
Reply #13 - Jul 14th, 2012 at 1:54pm
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Quote:
Tonight it suddenly hit me that they were in older versions of YaBB so I downloaded version 2.2 and there they all were as listed above.Not sure when the Module files all changed but they must have sometime after 2.2

Cool now that is cleared up and as

Dandello wrote on Jul 14th, 2012 at 1:00pm:
Derek - thank you for clarifying where that list might have possibly come from. I hadn't realized they were included in earlier editions (the change probably took place prior at 2.3

they are also not in yabb 2.3.1 and in YaBB 1 Gold - SP 1.3.1 there is no Modules Dir at all

so a question for Ludek
what yabb are you running if it is 2.5 you dont need the files listed as your forum should be running fine.
and if it is one of the older yabbs you will need to download the one for your forum from the second link in my first post .
if this dont help we will see what we can do  Wink
  

YaBB install help video
1. what yabb forum are you running and the url
2. describe in as much detail as you can what happens and also post screenshots if you can
3. please be patient we live in different time zones and have other commitments but we will help you
as bill and ted say (Be excellent to each other)
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Re: Missing files on upload
Reply #12 - Jul 14th, 2012 at 1:00pm
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Derek - thank you for clarifying where that list might have possibly come from. I hadn't realized they were included in earlier editions (the change probably took place prior at 2.3 or earlier as I've been told that 2.3/2.4/2.5 are all pretty similar, code-wise and I know they weren't in 2.4.)

And yes - any host that so limits what should be a simple ftp and site admin function is one to get well away from.
  

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Derek Bullock
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Re: Missing files on upload
Reply #11 - Jul 14th, 2012 at 9:45am
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By the way, a host that will not let you set your own permissions is well worth staying away from.  Wink
  
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Derek Bullock
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Re: Missing files on upload
Reply #10 - Jul 14th, 2012 at 9:36am
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Ludek wrote on Jul 12th, 2012 at 8:37pm:
Hello All,

I've had an account with a particularly c****y web host for a few years now (too lazy to change I'm afraid). This year they offered me what sounded like a much better deal so like a (lazy) mug I signed up again.

What I didn't realise is that as part of the deal my old Yabb install and web site required deletion and I've now got to upload everything to a completely new server.

No great problems except that they've now decided as part of my new deal that I'm not allowed to change permissions myself and every request has to go through their support.

When I uploaded the latest Yabb and requested the permission changes they emailed back to say certain files were missing. They were:

chmod: cannot access `cgi-bin/yabb2/Modules/Digest/Perl': No such file or directory
chmod: cannot access `cgi-bin/yabb2/Modules/Digest/Perl/MD5.pm': No such file or directory
chmod: cannot access `cgi-bin/yabb2/Modules/Time': No such file or directory
chmod: cannot access `cgi-bin/yabb2/Modules/Time/HiRes.pm': No such file or directory
chmod: cannot access `cgi-bin/yabb2/Modules/Upload': No such file or directory
chmod: cannot access `cgi-bin/yabb2/Modules/Upload/CGI.pm': No such file or directory
chmod: cannot access `cgi-bin/yabb2/Modules/Upload/CGI': No such file or directory
chmod: cannot access `cgi-bin/yabb2/Modules/Upload/CGI/Util.pm': No such file or directory


I had a look around the forum and my understanding is that if I can get the site up then I can go into 'Admin' and use a tool to identify and install these. Is this correct?

If not is there an easy way I can supply these files to the web host so I can finally get my new Yabb install working.

Many thanks for any help you can offer.

Ludek  Smiley


Hi everyone.

This thread has been bothering me ever since it first started because I had seen all the files mentioned above in red before and could not figure out where.

Tonight it suddenly hit me that they were in older versions of YaBB so I downloaded version 2.2 and there they all were as listed above.

Not sure when the Module files all changed but they must have sometime after 2.2

So I guess the question needs to be asked Ludek, where did you get your file list from that you sent your host? Was it from your current 2.5 download or from your previous forum??

You need to get the file and chmod list from the Quick-Guide in the 2.5 download only.

Cheers


Derek
« Last Edit: Jul 14th, 2012 at 9:37am by »  
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Re: Missing files on upload
Reply #9 - Jul 14th, 2012 at 4:56am
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What I'm trying to get at is where did that list come from? It's not the one in the YaBB Quick Start Guide.

The files you're having problems with are NOT part of the YaBB package. The files in question are standard Perl addons and should have been already installed as part of a standard Perl/web server package. (In fact, since YaBB was running previously, we know those modules were available.)

I seriously think that your host is deliberately making it impossible for you to run Perl applications so you will either pay them extra to do things, or leave because they don't want to bother with users with 'special web needs' - as in Perl support. (OR they are so incompetent that you're going to lose your entire site when they crash and burn.)

Knownhost.com has some very inexpensive hosting packages and I know they support YaBB.

Tech support on a paid host should not be that difficult. (And if they're not allowing you to change your own file permissions, they are NOT going to let you do what you'd need to do to install those modules.)
« Last Edit: Jul 14th, 2012 at 5:00am by Dandello »  

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Re: Missing files on upload
Reply #8 - Jul 13th, 2012 at 8:42pm
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Hello and thanks for the helpful response,

I think they think they should be in Yabb because I sent them the list of permissions to change which includes all of the necessary files/folders and of course they could not find them.

The comment on the Admin page was my understanding also. If I can get to that page I was hoping the use Yabb's own tools to identify and correct any probs. Is this how it works?

I have taken another tack with my hosting company now also. I have asked them to either allow me access to my old installation so I can transfer it across or to recommend a bulletin board they are familiar with or thirdly to install Yabb themselves (meaning they can have access to the necessary help files).

Mind you I don't have much hope they will accept this invitation!  Undecided

Onwards and upwards...

PS I had a look at the CPAN site and could make out neither head nor tail of it I'm afraid. If I have to resort to using it I may need some further hand holding!

Thanks again to everyone,

Ludek  Cool
  
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Re: Missing files on upload
Reply #7 - Jul 13th, 2012 at 12:18am
There are no actions to perform.
As xnoddyx has correctly pointed out: the ones you've listed are Perl Modules that should already be installed as part of a standard Perl/server package. These files should already exist and be ready for use - but not in the Modules subdirectory. They belong to the host server

I think you indicated you can get into the Admin center - the Admin Center main screen lists the required Perl modules and indicates if YaBB can find them.

However, if any of these are not where your current installation of YaBB can find them, the fact that your host used to allow access to them and has now removed that access means they have no interest in allowing you to run basic Perl scripts. (The CGI.pm module is the backbone of many, if not most, Perl form utilities.) Removing that standard module means they are not supporting Perl. period.

Just out of curiosity, why did tech support think these files were  supposed to be in yabb2/Modules/?
« Last Edit: Jul 13th, 2012 at 12:27am by Dandello »  

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Re: Missing files on upload
Reply #6 - Jul 12th, 2012 at 11:37pm
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Hi,

No, I have asked my host if they can install the missing files themselves but apparently (and not surprisingly) they don't do things like that!

I've got to log off now for a while - I'll reply around this time tomorrow.

Thanks again,

Ludek  Cool
  
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Re: Missing files on upload
Reply #5 - Jul 12th, 2012 at 11:27pm
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Hi
Ludek

Modules/Time
Modules/Time/HiRes.pm
Modules/Upload
Modules/Upload/CGI.pm
Modules/Upload/CGI
Modules/Upload/CGI/Util.pm

as in my last post thes are not part of yabb but part of the installed Perl Modules on the server
your shebang path to perl will look like this /usr/bin/perl line 1 of YaBB.pl and the parts in the list in this post
are meant to be in i think /usr/bin/lib/ but your host dont have thes Modules on the server so YaBB then checks /yabb2/Modules/ from what i can remember so you can ask your host to install them but i dont think they will  Roll Eyes or you can try the info here http://www.yabbforum.com/codex/?num=1225217016 to install them in /yabb2/Modules/  Cool
  

YaBB install help video
1. what yabb forum are you running and the url
2. describe in as much detail as you can what happens and also post screenshots if you can
3. please be patient we live in different time zones and have other commitments but we will help you
as bill and ted say (Be excellent to each other)
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