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djblamire
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Deleting and reregistering user
Nov 10th, 2012 at 11:12am
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A user registered on the forum (requiring approval) before I upgraded from 2.5 to 2.5.2.

After the upgrade, there was no link to approve them.

I therefore deleted the user and checked for any remaining files - There was just one file in the Members directory referring to this with a ".wait" extension.

If they try and register again it comes up that the account or e-mail address already exists, and will not proceed.

I've gone through the admin tools to recount memberships, etc, but with no luck.

Any ideas ?

Thanks in advance,

Daniel

  
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malmklang2
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Re: Deleting and reregistering user
Reply #1 - Nov 10th, 2012 at 11:24am
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Checked memberinfo.txt?
  

if ($human) {die("Sorry, you lot have destroyed too much already")}
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djblamire
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Re: Deleting and reregistering user
Reply #2 - Nov 10th, 2012 at 11:27am
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Sorry, should have mentioned.

Yes, I've checked the memberinfo.txt file and it isn't listed in there.

Thanks
Daniel
  
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malmklang2
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Re: Deleting and reregistering user
Reply #3 - Nov 10th, 2012 at 11:32am
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Hm, I'm still new to the inner workings of YaBB, been away too long, it's like a new system entirely to me Tongue

There's the registration.log in the Variables folder, but I don't see any e-mails in that file.....

Edited:
Ah, you wrote account OR e-mail registered.... Could be a collective error report, not revealing which of the two in specificity, I mean, it could be the username that's still present somewhere, not the e-mail. You've of course also checked memberlist.txt and members.ttl?
« Last Edit: Nov 10th, 2012 at 11:42am by malmklang2 »  

if ($human) {die("Sorry, you lot have destroyed too much already")}
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Bill Myers
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Re: Deleting and reregistering user
Reply #4 - Nov 10th, 2012 at 5:10pm
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djblamire wrote on Nov 10th, 2012 at 11:12am:
A user registered on the forum (requiring approval) ... there was no link to approve ... There was just one file in the Members directory referring to this with a ".wait" extension.

I've also had this happen before; still happens occasionally. What has worked for me is to simply delete the *.wait file. I wasn't clear if you had done that already.

« Last Edit: Nov 10th, 2012 at 5:11pm by Bill Myers »  

Morning, noon, or night, have a great one!

Note: This forum doesn't allow for us to freely edit our posts or topics to make corrections as needed, so please remember to look for subsequent posts if you see any mistakes or outdated information. Sorry for the inconvenience.
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djblamire
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Re: Deleting and reregistering user
Reply #5 - Nov 11th, 2012 at 10:27pm
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Hi,

I had already deleted the .wait file.

I've just tried again now to register on their behalf.  Each line on the registration goes green (with the tick) to say the username is available, e-mail address is OK, etc.

After submitting it says now:

"This user is already pre-registered! "

I've checked the 'Members' directory and there are no instances of any files with this username.

Any ideas - Thanks in advance for your help.

Daniel
  
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xnoddyx
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Re: Deleting and reregistering user
Reply #6 - Nov 12th, 2012 at 12:34pm
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djblamire wrote on Nov 11th, 2012 at 10:27pm:
Hi,

I had already deleted the .wait file.

I've just tried again now to register on their behalf.  Each line on the registration goes green (with the tick) to say the username is available, e-mail address is OK, etc.

After submitting it says now:

"This user is already pre-registered! "

I've checked the 'Members' directory and there are no instances of any files with this username.

Any ideas - Thanks in advance for your help.

Daniel

ok have a look for

username.pre and (remove)
username.wait and (remove)
and also look in
memberlist.inactive also in memberlist.approve

hope this is of help to you  Smiley.
  

YaBB install help video
1. what yabb forum are you running and the url
2. describe in as much detail as you can what happens and also post screenshots if you can
3. please be patient we live in different time zones and have other commitments but we will help you
as bill and ted say (Be excellent to each other)
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djblamire
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Re: Deleting and reregistering user
Reply #7 - Nov 13th, 2012 at 6:50pm
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Thanks for all the replies and details.

The only reference to that user is in the memberlist.approve file.

Do I just need to remove them from there ? - and they should then be able to re-register ?

Thanks
Daniel
  
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xnoddyx
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Re: Deleting and reregistering user
Reply #8 - Nov 13th, 2012 at 8:10pm
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yes removing the entry from there and the user should then be able to re-register  Smiley.
  

YaBB install help video
1. what yabb forum are you running and the url
2. describe in as much detail as you can what happens and also post screenshots if you can
3. please be patient we live in different time zones and have other commitments but we will help you
as bill and ted say (Be excellent to each other)
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