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Hot Topic (More than 10 Replies) Is hostgator trying to get rid of me (Read 16,767 times)
zaza
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Re: Is hostgator trying to get rid of me
Reply #22 - Jun 23rd, 2013 at 10:43am
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Dandello wrote on Dec 2nd, 2012 at 11:43pm:
Unlimited is basically a scam.


Exactly! Unfortunately it has become the standard in th industry to write it, you will find it on any hosting website. Be darned the first who did this.
  
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Elfen
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Re: Is hostgator trying to get rid of me
Reply #21 - Jun 1st, 2013 at 8:22pm
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OzPolitic,

You should tell Hostgator that if they do not release your forum that you will move everything to another hosting site, demand a refund for lack of service and tell your friends to do the same, especially since you are a member of this board and can influence hundreds of YaBB Forum Owners to do the same (theoretically).

Furthermore you need to point out to them that it is not your responsibility if some idiot is trying to hack into your board, but it is theirs for not blocking IPs causing suspicious activities.

I have been a HostGator member since the late 1990s, and have little to no problems with them over the many years. There has been times where their servers act funny and I cant upload content to my site(s), but that only last for a day or so.

I do get stupid idiots trying to hack into my YaBB Site but I do a weekly to months IP Blocking UPDates, and add IPs that tries to register but failed in finishing the registration. I also have banned entire questionable sites when I see a certain email server on the list.

Good luck to you and this situation. I hope it resolves in a positive light.
« Last Edit: Jun 1st, 2013 at 8:24pm by Elfen »  
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xnoddyx
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Re: Is hostgator trying to get rid of me
Reply #20 - Jan 6th, 2013 at 4:00pm
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freediver wrote on Jan 5th, 2013 at 11:57pm:
X10 looks very cheap, but it is 'unmanaged'

x10hosting has managed VPS or it did at one time but you had to ask them for it also they can take your server hardware and add it to there data centre if you have your own server hardware or did that last time i used them

but as to running a big and busy YaBB forum on servers The Boy is the one to ask  Smiley
« Last Edit: Jan 6th, 2013 at 4:00pm by xnoddyx »  

YaBB install help video
1. what yabb forum are you running and the url
2. describe in as much detail as you can what happens and also post screenshots if you can
3. please be patient we live in different time zones and have other commitments but we will help you
as bill and ted say (Be excellent to each other)
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The Boy
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Re: Is hostgator trying to get rid of me
Reply #19 - Jan 6th, 2013 at 10:02am
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I have used, with some success, Dreamhost's shared service. I would expect their VPS and Dedicated to be equally up to scratch.

They have suffered core router problems in the distant past though.
  
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Dandello
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Re: Is hostgator trying to get rid of me
Reply #18 - Jan 6th, 2013 at 5:49am
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Knownhost is managed - but it's not as cheap as the unmanaged ones. (But tech support is quite good - even when it's a user fubar.)
  

If you only have one solution to a problem you're not trying hard enough!
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freediver
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Re: Is hostgator trying to get rid of me
Reply #17 - Jan 5th, 2013 at 11:57pm
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X10 looks very cheap, but it is 'unmanaged'. I am learning as I go with all this, and I am not familiar with linux etc, so I suspect I need a managed solution. That being said, I seem to be hitting the limits of what hostgator can help me with. They referred me to Munin for example to send alerts for CPU usage, but left me to my own devices to set up the limits.
  

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xnoddyx
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Re: Is hostgator trying to get rid of me
Reply #16 - Jan 5th, 2013 at 5:04pm
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i have used x10Hosting free hosting before and it was good so i expected that there VPS will be top notch there main website is http://x10hosting.com/ and for there VPS http://x10vps.com/plans and there forum for VPS http://x10hosting.com/forums/vps-talk/

hope this is of some help to you  Smiley
  

YaBB install help video
1. what yabb forum are you running and the url
2. describe in as much detail as you can what happens and also post screenshots if you can
3. please be patient we live in different time zones and have other commitments but we will help you
as bill and ted say (Be excellent to each other)
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Dandello
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Re: Is hostgator trying to get rid of me
Reply #15 - Jan 5th, 2013 at 3:47pm
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Knownhost (from my own account):
  CPU
   Quad-Core AMD Opteron(tm) Processor 2350

   Speed
       2000.083 MHz

   Cache
       512 KB


I have eight websites on the VPS2 plan, a total of 8 YaBB forums (all but 2 are testbeds for various iterations of YaBB) and my son uses space on the server to transfer large files to his colleagues at Uni.  Grin
« Last Edit: Jan 5th, 2013 at 3:48pm by Dandello »  

If you only have one solution to a problem you're not trying hard enough!
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freediver
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Re: Is hostgator trying to get rid of me
Reply #14 - Jan 5th, 2013 at 4:44am
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I have had a bit of a look around for hosts. Thanks again for the suggestions. I am having a bit of trouble comparing the CPU feature. I think that and RAM are likely to be the deciding factors. A lot of them say 2 or 4 CPUs, but don't give a CPU speed and don't say how much of that you can use.

This is what I have so far.

Current usage:
150 GB of bandwidth in December 2012
8 GB of disk space
300MB of RAM (fairly steady)
10 - 30% of CPU typical (2.7 GHz) - this has spiked to over 100%.

http://www.hostgator.com/vps-hosting/
level 5 VPS, US$95/month, plus $10 for cpanel
2.7 GHz, 1.8 GB, 80 GB, 1.4 TB (CPU, RAM, disk, bandwidth)

http://www.uk2.net/dedicated-servers/
UK$50/month
2.9 GHz, 4GB, 500GB, unmetered bandwidth (higher plans have 1TB)
add UK$12 for backup, 5 for server density monitoring, 10 for APC robots
60/month (total?) for fully managed

http://www.knownhost.com/
CPU speed?
US$45 for VPS3
2X CPUs, 1.5GB, 65 GB, 3.5TB (CPU, RAM, disk, bandwidth)
could probably go with VPS2 for US$35, 1GB of RAM, 2 CPUs

http://www.hostcolor.com/vps/vps-start
CPU speed?
2/4 CPUs, 0.8GB, 20GB, 1TB (CPU, RAM, disk, bandwidth)

http://www.futurehosting.com/web-hosting/virtual-servers/pricing
US$35, VM2, US$60 regular price
equal share, 0.9GB, 20GB, 1TB (CPU, RAM, disk, bandwidth)
  

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Bill Myers
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Re: Is hostgator trying to get rid of me
Reply #13 - Dec 4th, 2012 at 2:15am
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freediver wrote on Dec 4th, 2012 at 1:54am:
Thanks for all the suggestions everyone. I'm going to go with hostgator's Level 5 VPS, as recommended by their tech guys. US$105/month, including cPanel, which costs extra for some reason.

That's higher than a lot of places, but it'll certainly be easier to stay where you are; at least for a while.

I pay more than I should be paying for our dedicated server, but I've been with the same company for many years, so I'm kind of loyal to them, and they've been very good to me.

Good luck!
  

Morning, noon, or night, have a great one!

Note: This forum doesn't allow for us to freely edit our posts or topics to make corrections as needed, so please remember to look for subsequent posts if you see any mistakes or outdated information. Sorry for the inconvenience.
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freediver
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Re: Is hostgator trying to get rid of me
Reply #12 - Dec 4th, 2012 at 1:54am
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Thanks for all the suggestions everyone. I'm going to go with hostgator's Level 5 VPS, as recommended by their tech guys. US$105/month, including cPanel, which costs extra for some reason. It is cheaper than their cheapest dedicated server. It has slightly more CPU power, but all the other specs are lower than a dedicated server.

http://www.hostgator.com/vps-hosting/

http://www.hostgator.com/dedicated

I don't really have time to look into the other options. Maybe after Christmas.
  

Founding member of . I recently upgraded from YaBB 2.2.1 to 2.5 AE to 2.5.2.
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JonB
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Re: Is hostgator trying to get rid of me
Reply #11 - Dec 3rd, 2012 at 10:26pm
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A factor of 10 is probably too much.

Bill and others have already mentioned UK2.net.  Our forum is there and they employ a former YaBB Developer, so you know its going to work.

I can name a few other good hosts I know (based on a paid consultation {running Yabb was a requirement} - about exactly a year ago).   

knownhost - I have two VPS's there now, neither is close to $100/month. They use a ticketing system for support, and are very very reliable.  I run YaBB on both servers. I think another serious 'yabber' is hosted there.

www.knownhost.com

hostcolor - they are in the Netherlands & Bulgaria (for support) their English is not a problem and they do (or did) telephone support.  They were almost tied in my analysis (I preferred the number and location of datacenters knownhost had at that time)

www.hostcolor.com

24-7host - next tier - very affordable. You would need to check and make sure that Perl is part of their CGI-BIN offering (it was as of last year)

www.24-7host.com

Future Hosting - A bit more money (still not 10x) Many datacenters, knowledgeable staff

www.futurehosting.com

You probably should also talk to WebMe. They have made an effort to provide support for YaBB forums, and offer (as I recall) a free 30 day trial.  They have a low price point - so you might what to let them look at your forum and tell you what they think. I can say they know YaBB pretty well.  Their price point is in your range.

http://www.webme.co.uk

In fact, many of these companies will give you a one month trial on request.  I have always found it a good idea to ask if they have other YaBB forums, and what version(s) of Perl they offer.

One thing for sure if you get a VPS, be sure its a managed VPS.  That means it is set up correctly at the outset, and you can get help.  Unmanaged VPS are only for the experienced Geek who can solve his/her own server issues (even then they can be torturous).

Good Luck~
Cool
  

I find your lack of faith disturbing.
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freediver
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Re: Is hostgator trying to get rid of me
Reply #10 - Dec 3rd, 2012 at 9:37pm
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It looks like the price is going to go up by a factor of 10 at least.
  

Founding member of . I recently upgraded from YaBB 2.2.1 to 2.5 AE to 2.5.2.
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Bill Myers
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Re: Is hostgator trying to get rid of me
Reply #9 - Dec 3rd, 2012 at 9:15pm
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freediver wrote on Dec 3rd, 2012 at 8:46pm:
hey just shut the forum down again, I got an email with a few tips followed by a suggestion I upgrade to dedicated hosting.

Food for thought: Maybe you can copy/move your YaBB forum to UK2 so that you can at least have a working forum (or to another host).

I would also mirror your existing site there until you feel satisfied with how your site looks and operates, at which point you can shutter your HostGator account in favor of UK2.

Over the years I've mirrored our sites on other hosts when I considered a move, and these days the cost of hosting is far lower than it used to be, which makes testing other hosts pretty easy to do. If it works out, you move. It it doesn't, you stay a while longer until another host works out for you. Then it's just a matter of managing your IP address, and giving a bt of time for your site to propagate.

Even with the same host when our company needed to move to a new server in a different location, I operated our sites on two different servers until I was satisfied that the newest of the two servers would work out for us.

When it comes to our business operations, I'm obviously a bit paranoid about keeping our websites online without too much downtime, if any at all.

Admittedly, like so many other people, I hate change even when change is ultimately a good thing. In your case, it seems that it's time for you to make a change even though it'll be a hassle even if, and hopefully when things run smoothly.

I'm sorry you're going through this. I've been there a few times!  Angry
  

Morning, noon, or night, have a great one!

Note: This forum doesn't allow for us to freely edit our posts or topics to make corrections as needed, so please remember to look for subsequent posts if you see any mistakes or outdated information. Sorry for the inconvenience.
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freediver
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Re: Is hostgator trying to get rid of me
Reply #8 - Dec 3rd, 2012 at 8:46pm
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They just shut the forum down again, I got an email with a few tips followed by a suggestion I upgrade to dedicated hosting.

Quote:
Hello,

I attempted to remove the restriction and again found that the forum at http://ozpolitic.com/forum/YaBB.pl was using significant resources.

ozpolit 31310 22.0 0.1 31352 8216 ? RN 01:08 0:00 /usr/bin/perl -- YaBB.pl
ozpolit 31318 10.5 0.0 0 0 ? ZN 01:08 0:00 [php] <defunct>
ozpolit 31325 10.0 0.2 39864 16692 ? RN 01:08 0:00 /usr/bin/perl -- YaBB.pl

Recent Site Requests:
110.88.115.118 ozpolitic.com /forum/YaBB.pl?action=register
110.88.115.118 ozpolitic.com /forum/YaBB.pl?action=register
110.88.115.118 ozpolitic.com /forum/YaBB.pl?action=register
112.101.64.81 ozpolitic.com /poll/drupal/?q=comment/reply/276
112.101.64.81 ozpolitic.com /poll/drupal/?q=node/305
117.21.225.25 ozpolitic.com /poll/drupal/?q=node/9605
117.21.225.42 ozpolitic.com /poll/drupal/?q=comment/reply/1481
117.211.123.62 ozpolitic.com /forum/YaBB.pl?action=register2
122.141.243.215 ozpolitic.com /forum/YaBB.pl?action=register2
157.55.32.62 ozpolitic.com /cgi-bin/album.pl?photo=/forum-attachments//asylum_001.jpg
157.55.32.62 ozpolitic.com /forum/YaBB.pl?num=1351019879/20
157.55.32.88 ozpolitic.com /cgi-bin/album.pl?photo=/forum-attachments/Anal_torture2_00
174.139.58.236 ozpolitic.com /poll/drupal/?q=node/9690
199.119.205.9 ozpolitic.com /poll/member/join.php
199.119.205.9 ozpolitic.com /poll/register.php
199.119.205.9 ozpolitic.com /poll/register.php
199.119.205.9 ozpolitic.com /poll/signup
199.119.205.9 ozpolitic.com /poll/tiki-register.php
199.119.205.9 ozpolitic.com /signup/
199.119.205.9 ozpolitic.com /tools/quicklogin.one
199.15.234.134 ozpolitic.com /forum/YaBB.pl
199.15.234.134 ozpolitic.com /forum/YaBB.pl?action=login2
199.83.88.242 ozpolitic.com /forum/YaBB.pl
199.83.88.242 ozpolitic.com /forum/YaBB.pl?action=13545184;13545184=PdUxLlZ9ytAMvayyxh1
199.83.88.242 ozpolitic.com /forum/YaBB.pl?action=login2
199.83.88.242 ozpolitic.com /forum/YaBB.pl?action=print;num=1339842765
199.83.88.242 ozpolitic.com /forum/YaBB.pl?action=print;num=1339842765
203.21.40.253 ozpolitic.com /forum/YaBB.pl?num=1354435180
27.153.186.53 ozpolitic.com /forum/YaBB.pl?board=politicians/7580
27.153.186.53 ozpolitic.com /forum/index.php
27.159.219.104 ozpolitic.com /poll/drupal/?q=node/45292
66.249.73.16 ozpolitic.com /forum/YaBB.pl?num=1336295437/207


Since the issue is only with YaBB, I have adjusted the restriction only to apply to http://ozpolitic.com/forum/ so the rest of your site will at least function correctly while we work to resolve this issue. Unfortunately, we do not have specific recommendations for YaBB. In many cases, using page caching can reduce CPU usage, as it would pass the pages through directly instead of requiring that the script assembles the pages. However, here it appears more of the CPU usage is due to actions such as posting. Since YaBB does not use a database, there is little ability to optimize its data. I do see that this forum is being crawled by Google and Bing a fair amount, so you may consider signing up for their webmaster tools and lowering their crawl rate, if you have not done so already. You can find more information at the following URLs:

http://support.hostgator.com/articles/specialized-help/telling-google-how-often-...
http://support.hostgator.com/articles/specialized-help/telling-bing-how-often-to...

There does not appear to be any sign of attack here, just what seems to be legitimate traffic. I ran the site through a performance profiler, which has some additional suggestions:

http://gtmetrix.com/reports/ozpolitic.com/JGY5MFlf

There are a lot of 404 errors for images, so you may want to check your configuration and see why these images are not available. There are also a lot of resources that can be cached by the browser, but are not specifying expiration, so are not able to be. This can be corrected by adding something like the following to your .htaccess file:

<filesmatch "\.(flv|gif|ico|jpg|jpeg|png|swf)$">
header set Cache-Control "max-age=2592000"
</filesmatch>
<filesmatch "\.(css|js|pdf|txt)$">
header set Cache-Control "max-age=604800"
</filesmatch>
<filesmatch "\.(html|htm)$">
header set Cache-Control "max-age=43200"
</filesmatch>
<filesmatch "\.(cgi|fcgi|php|pl|scgi|spl)$">
header unset Cache-Control
<ifmodule mod_expires.c>
expiresactive off
</ifmodule>
</filesmatch>
<ifmodule mod_expires.c>
expiresdefault "access plus 1 year"
</ifmodule>


While these changes should improve performance, it is possible this forum will still cause performance problems. If that is the case, it may be that the site is no longer going to work well on shared hosting, and you may want to consider dedicated.

Once you have made the necessary adjustments, please let us know what changes you have made. At that point, we will reevaluate the account. If it no longer causes excessive resource usage on the server, we will remove all restrictions. Please let us know if you have any questions.


The poll bit is a bit of a worry as that part of the site hardly gets used, except by spammers.

Let me know if there is anything sensitive (technically) in that email that I should not have up.
« Last Edit: Dec 3rd, 2012 at 8:48pm by freediver »  

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