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Hot Topic (More than 10 Replies) Can't retrieve my lost password (Read 3,665 times)
Evan Popchock
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Can't retrieve my lost password
Mar 7th, 2013 at 6:06pm
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Hey,
  The Simviation site recently updated their forum page, and I lost my password and can't retrieve it, despite typing in my email address for it to be sent to.  Any help would be appreciated. Shocked
  
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Dandello
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Re: Can't retrieve my lost password
Reply #1 - Mar 7th, 2013 at 6:33pm
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Simviation's YaBB forum is in maintenance mode and retrieve password doesn't work under maintenance mode.  You'll need to contact someone at Simviation's site for help.
  

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Evan Popchock
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Re: Can't retrieve my lost password
Reply #2 - Mar 9th, 2013 at 2:42am
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I already tried contacting the board administrator, and received an error message telling me that some sort of required plugin was not installed.
  
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Bill Myers
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Re: Can't retrieve my lost password
Reply #3 - Mar 9th, 2013 at 3:57am
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Evan Popchock wrote on Mar 9th, 2013 at 2:42am:
I already tried contacting the board administrator, and received an error message telling me that some sort of required plugin was not installed.

Unfortunately, the administrator of that forum has had problems with YaBB for a while. Even though problems were somewhat solved, there were enough members in their forum complaining that he felt compelled to drop YaBB in favor of using phpBB. Evidently, they're still working out the kinks.

You can read about this news here in their forum. Hopefully you can still access that forum as you always have, and if not, at least you can contact them directly for help.

« Last Edit: Mar 9th, 2013 at 4:06am by Bill Myers »  

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Evan Popchock
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Re: Can't retrieve my lost password
Reply #4 - Mar 14th, 2013 at 2:50pm
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I am still unable to retrieve my lost password, despite typing in the correct email address for it to be sent to, and the email still doesn't make it to my inbox.  I don't know what to do. Huh Undecided
  
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xnoddyx
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Re: Can't retrieve my lost password
Reply #5 - Mar 14th, 2013 at 4:31pm
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Evan Popchock wrote on Mar 14th, 2013 at 2:50pm:
I am still unable to retrieve my lost password, despite typing in the correct email address for it to be sent to, and the email still doesn't make it to my inbox.  I don't know what to do. Huh Undecided

you can try crating a new user account on the forum then post so one of the admins can see you asking for help but it won't be the first time a conversion from one forum to a new forum has lost some data in the process of transferring.
  

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1. what yabb forum are you running and the url
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3. please be patient we live in different time zones and have other commitments but we will help you
as bill and ted say (Be excellent to each other)
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Evan Popchock
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Re: Can't retrieve my lost password
Reply #6 - Mar 16th, 2013 at 4:20am
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How do I switch to a new account? Huh
  
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Dandello
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Re: Can't retrieve my lost password
Reply #7 - Mar 16th, 2013 at 5:50am
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Create a new account on their new forum.
  

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Re: Can't retrieve my lost password
Reply #8 - Mar 17th, 2013 at 2:04am
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Evan Popchock wrote on Mar 16th, 2013 at 4:20am:
How do I switch to a new account? Huh

the link to it http://forums.simviation.com/phpBB3/ucp.php?mode=register&sid=356563d0b765dc2aa5...
  

YaBB install help video
1. what yabb forum are you running and the url
2. describe in as much detail as you can what happens and also post screenshots if you can
3. please be patient we live in different time zones and have other commitments but we will help you
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Evan Popchock
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Re: Can't retrieve my lost password
Reply #9 - Mar 18th, 2013 at 6:29pm
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I just tried to register to a new account, but I got a message saying that the required email address I entered is already in use.  I still can't access the forums. Undecided
  
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depablo
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Re: Can't retrieve my lost password
Reply #10 - Mar 18th, 2013 at 7:34pm
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Evan Popchock wrote on Mar 18th, 2013 at 6:29pm:
I just tried to register to a new account, but I got a message saying that the required email address I entered is already in use.  I still can't access the forums. Undecided

Have you tried to reset your password on the new forum?

http://forums.simviation.com/phpBB3/ucp.php?mode=sendpassword

Sometimes user names are converted but passwords do not work (don't convert), therefore try resetting your password using your email address. It looks like it is in the database already.

Also sent an email to their webmaster regarding this thread.
« Last Edit: Mar 18th, 2013 at 7:43pm by depablo »  

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depablo
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Re: Can't retrieve my lost password
Reply #11 - Mar 19th, 2013 at 5:15pm
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Received this email from support and Evan was logged in earlier this morning, we can mark this as sorted.

Quote:
Thanks! Appreciated.

Yep - some users can't retrieve their details due to a bug in the phpbb3 scripts.

However I have now manually set this user details and will email him now.

Thanks again

Pete
  

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Bill Myers
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Re: Can't retrieve my lost password
Reply #12 - Mar 19th, 2013 at 5:31pm
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I had also emailed Pete earlier on, but I didn't get a reply back from him, so thanks for updating us.

As with any forum software, problems will occur.

I've kind of considered YaBB to be a business marriage, so whenever problems come up, instead of leaving the marriage, I do my best to work it out. After all, if I end up divorcing YaBB simply because I didn't want to work on my/our problems, it's not like I won't end up having problems in a new business marriage.

This coming June will be my 11th YaBB anniversary! Wink

  

Morning, noon, or night, have a great one!

Note: This forum doesn't allow for us to freely edit our posts or topics to make corrections as needed, so please remember to look for subsequent posts if you see any mistakes or outdated information. Sorry for the inconvenience.
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Derek Bullock
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Re: Can't retrieve my lost password
Reply #13 - Mar 21st, 2013 at 8:33am
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Off-Topic replies have been moved to this Topic.
  
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Dandello
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Re: Can't retrieve my lost password
Reply #14 - Apr 12th, 2013 at 1:30pm
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Off-Topic replies have been moved to this Topic.
  

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