Page Index Toggle Pages: [1] 2 
Topic Tools
Hot Topic (More than 10 Replies) Can't retrieve my lost password (Read 3,523 times)
Bill Myers
God Member
Beta Testers
*****
Offline



Posts: 1,616
Location: Los Angeles

YaBB 2.5
Re: Can't retrieve my lost password
Reply #20 - May 16th, 2013 at 3:01pm
Post Tools
Dandello wrote on May 16th, 2013 at 2:53pm:
If you tried to re-register using your old email address it would naturally fail.

I had forgotten about that. Smiley

Be careful about using their Preview (use their Live Preview instead). Otherwise, your account may get banned for 1 hour.

It happened to me after previewing my post a 2nd time, but it's all good now. Cheesy


« Last Edit: May 16th, 2013 at 3:13pm by Bill Myers »  

Morning, noon, or night, have a great one!

Note: This forum doesn't allow for us to freely edit our posts or topics to make corrections as needed, so please remember to look for subsequent posts if you see any mistakes or outdated information. Sorry for the inconvenience.
Back to top
IP Logged
 
Dandello
YaBB Administrator
YaBB Next Team
Operations Team
Beta Testers
Support Team
*****
Offline



Posts: 2,272
Location: Earth

YaBB 2.6.1
Re: Can't retrieve my lost password
Reply #19 - May 16th, 2013 at 2:53pm
Post Tools
I've just just started registration for that site and will see how it goes - If you tried to re-register using your old email address it would naturally fail. My personal suggestion is to use your work email or create an email account through one of the free services (Also, Google comes up with several different forums so you might want to check one of those out as well.)

Edited:
As of 30 seconds ago I got the confirmation email from them. Now to see if their password sections works


Edited:
Since BillM got through it would appear that the password send is working properly over there. Thanks, Bill, for picking up on this one.
« Last Edit: May 16th, 2013 at 2:59pm by Dandello »  

If you only have one solution to a problem you're not trying hard enough!
Back to top
WWW  
IP Logged
 
Bill Myers
God Member
Beta Testers
*****
Offline



Posts: 1,616
Location: Los Angeles

YaBB 2.5
Re: Can't retrieve my lost password
Reply #18 - May 16th, 2013 at 2:49pm
Post Tools
azikseyidov wrote on May 16th, 2013 at 9:02am:
Unfortunately there's no way to contact them ...

I followed Dandello's good advice to gain access to that forum, and as you can see in this post, the admin is now aware of what's going on.

I hope your son's operation goes well. Smiley

  

Morning, noon, or night, have a great one!

Note: This forum doesn't allow for us to freely edit our posts or topics to make corrections as needed, so please remember to look for subsequent posts if you see any mistakes or outdated information. Sorry for the inconvenience.
Back to top
IP Logged
 
azikseyidov
YaBB Newcomer
*
Offline



Posts: 2
Re: Can't retrieve my lost password
Reply #17 - May 16th, 2013 at 9:02am
Post Tools
Hi there,
Thank you for your quick reply. Unfortunately there's no way to contact them, no admin contacts nor via creating a new account, basically access denied completely.
So, I'm not sure whats going with the site and I want to ask forum members about important topic in regarding hypspadias concerning my son's forthcoming operation.
I've been trying to email them via my Yahoo and it bouncing back with undelivered email. Do you think if I use my work email, which is more secure, would help?
Regards
  
Back to top
 
IP Logged
 
Dandello
YaBB Administrator
YaBB Next Team
Operations Team
Beta Testers
Support Team
*****
Offline



Posts: 2,272
Location: Earth

YaBB 2.6.1
Re: Can't retrieve my lost password
Reply #16 - May 15th, 2013 at 3:09pm
Post Tools
I suggest you create a new account there so you can inform the admins of this issue. (I didn't see a contact admin button. on the site.)  You might also want to tell them that 2.5.2 has much improved security over 2.5AE.
  

If you only have one solution to a problem you're not trying hard enough!
Back to top
WWW  
IP Logged
 
azikseyidov
YaBB Newcomer
*
Offline



Posts: 2
Re: Can't retrieve my lost password
Reply #15 - May 15th, 2013 at 12:16pm
Post Tools
Hi everybody,
The Hypospadias Forum site recently updated their forum page, and I lost my password and can't retrieve it, despite typing in my email address for it to be sent to.

Any help would be appreciated.
  
Back to top
 
IP Logged
 
Dandello
YaBB Administrator
YaBB Next Team
Operations Team
Beta Testers
Support Team
*****
Offline



Posts: 2,272
Location: Earth

YaBB 2.6.1
Re: Can't retrieve my lost password
Reply #14 - Apr 12th, 2013 at 1:30pm
Post Tools
Off-Topic replies have been moved to this Topic.
  

If you only have one solution to a problem you're not trying hard enough!
Back to top
WWW  
IP Logged
 
Derek Bullock
Ex Member


Re: Can't retrieve my lost password
Reply #13 - Mar 21st, 2013 at 8:33am
Post Tools
Off-Topic replies have been moved to this Topic.
  
Back to top
 
IP Logged
 
Bill Myers
God Member
Beta Testers
*****
Offline



Posts: 1,616
Location: Los Angeles

YaBB 2.5
Re: Can't retrieve my lost password
Reply #12 - Mar 19th, 2013 at 5:31pm
Post Tools
I had also emailed Pete earlier on, but I didn't get a reply back from him, so thanks for updating us.

As with any forum software, problems will occur.

I've kind of considered YaBB to be a business marriage, so whenever problems come up, instead of leaving the marriage, I do my best to work it out. After all, if I end up divorcing YaBB simply because I didn't want to work on my/our problems, it's not like I won't end up having problems in a new business marriage.

This coming June will be my 11th YaBB anniversary! Wink

  

Morning, noon, or night, have a great one!

Note: This forum doesn't allow for us to freely edit our posts or topics to make corrections as needed, so please remember to look for subsequent posts if you see any mistakes or outdated information. Sorry for the inconvenience.
Back to top
IP Logged
 
depablo
YaBB Moderators
YaBB Next Team
Beta Testers
***
Offline



Posts: 577
Location: UK

None
Re: Can't retrieve my lost password
Reply #11 - Mar 19th, 2013 at 5:15pm
Post Tools
Received this email from support and Evan was logged in earlier this morning, we can mark this as sorted.

Quote:
Thanks! Appreciated.

Yep - some users can't retrieve their details due to a bug in the phpbb3 scripts.

However I have now manually set this user details and will email him now.

Thanks again

Pete
  

Taking a peek behind the mask Wink
Back to top
 
IP Logged
 
depablo
YaBB Moderators
YaBB Next Team
Beta Testers
***
Offline



Posts: 577
Location: UK

None
Re: Can't retrieve my lost password
Reply #10 - Mar 18th, 2013 at 7:34pm
Post Tools
Evan Popchock wrote on Mar 18th, 2013 at 6:29pm:
I just tried to register to a new account, but I got a message saying that the required email address I entered is already in use.  I still can't access the forums. Undecided

Have you tried to reset your password on the new forum?

http://forums.simviation.com/phpBB3/ucp.php?mode=sendpassword

Sometimes user names are converted but passwords do not work (don't convert), therefore try resetting your password using your email address. It looks like it is in the database already.

Also sent an email to their webmaster regarding this thread.
« Last Edit: Mar 18th, 2013 at 7:43pm by depablo »  

Taking a peek behind the mask Wink
Back to top
 
IP Logged
 
Evan Popchock
YaBB Newcomer
*
Offline



Posts: 10
Location: Pittsburgh, PA
Re: Can't retrieve my lost password
Reply #9 - Mar 18th, 2013 at 6:29pm
Post Tools
I just tried to register to a new account, but I got a message saying that the required email address I entered is already in use.  I still can't access the forums. Undecided
  
Back to top
 
IP Logged
 
xnoddyx
Support Team
Documentation Team
YaBB Moderators
YaBB Next Team
Beta Testers
****
Offline



Posts: 1,587
Location: UK:Scotland/livingston

None
Re: Can't retrieve my lost password
Reply #8 - Mar 17th, 2013 at 2:04am
Post Tools
Evan Popchock wrote on Mar 16th, 2013 at 4:20am:
How do I switch to a new account? Huh

the link to it http://forums.simviation.com/phpBB3/ucp.php?mode=register&sid=356563d0b765dc2aa5...
  

YaBB install help video
1. what yabb forum are you running and the url
2. describe in as much detail as you can what happens and also post screenshots if you can
3. please be patient we live in different time zones and have other commitments but we will help you
as bill and ted say (Be excellent to each other)
Back to top
IP Logged
 
Dandello
YaBB Administrator
YaBB Next Team
Operations Team
Beta Testers
Support Team
*****
Offline



Posts: 2,272
Location: Earth

YaBB 2.6.1
Re: Can't retrieve my lost password
Reply #7 - Mar 16th, 2013 at 5:50am
Post Tools
Create a new account on their new forum.
  

If you only have one solution to a problem you're not trying hard enough!
Back to top
WWW  
IP Logged
 
Evan Popchock
YaBB Newcomer
*
Offline



Posts: 10
Location: Pittsburgh, PA
Re: Can't retrieve my lost password
Reply #6 - Mar 16th, 2013 at 4:20am
Post Tools
How do I switch to a new account? Huh
  
Back to top
 
IP Logged
 
Page Index Toggle Pages: [1] 2 
Topic Tools
Bookmarks: del.icio.us Digg Facebook Google Google+ Linked in reddit StumbleUpon Twitter Yahoo
 
  « Board Index ‹ Board  ^Top