Page Index Toggle Pages: 1 [2] 
Topic Tools
Hot Topic (More than 10 Replies) Member Banned for No Reason (Read 1,528 times)
Willi
YaBB Newcomer
*
Offline



Posts: 8

YaBB 2.6.0
Re: Member Banned for No Reason
Reply #1 - Nov 8th, 2013 at 1:52am
Post Tools
...oh, and I also made sure there is more than enough server space for the site.
  
Back to top
 
IP Logged
 
Willi
YaBB Newcomer
*
Offline



Posts: 8

YaBB 2.6.0
Member Banned for No Reason
Nov 8th, 2013 at 1:49am
Post Tools
On my YaBB site, version 2.4, I have a long-standing member (9388 posts) who has suddenly found herself banned from the site. I have not done it (no one else has access to the backend). I cannot un-ban her. Things to note:

1. When I access her profile, all the links under username, e-mail and IP addresses show [Ban this IP address] ...in other words, yet to be banned through this method.

2. I cannot log in with her login information from my location (a different IP address).

3. Her IP address does not appear in any htaccess file.

4. There is no "banned" caption under her name. It's just when she/I attempt to log into her account that an error message then appears, not allowing a successful log-in.

5. I changed her password but that didn't work.

6. Other members seem to log in okay, as do I (admin).

So, I'm at a loss. Can anyone offer any help? Thank you in advance.
  
Back to top
 
IP Logged
 
Page Index Toggle Pages: 1 [2] 
Topic Tools
 
  « Board Index ‹ Board  ^Top